1. Use of Website

• You must be 18 years or older to place an order.
• Information provided must be accurate.
• Misuse of the website, fraudulent transactions, or security violations are strictly prohibited.

2. Product Information

• We ensure accurate product descriptions and images.
• Colors may vary slightly due to screen settings and photography lighting.
• Product availability is subject to stock.

3. Pricing & Payment

• Prices are listed in INR.
• Prices may change without notice.
• Payments are processed through secure third-party gateways; ReddCcarpet does not store card details.

4. Orders & Cancellation

• ReddCcarpet may accept or cancel orders at its discretion.
• User-initiated cancellations are subject to our cancellation policy.
• If an order is cancelled due to stock/operational issues, full refund will be issued.

5. Shipping & Delivery

• Estimated delivery timelines are displayed at checkout.
• Delays caused by courier partners, weather, or other external factors are not under our control.
• Tracking details will be provided once the order is dispatched.

6. Returns, Refunds & Exchanges

• Returns are allowed only for defective, damaged, or incorrect items.
• Due to hygiene reasons, artificial jewellery and certain apparel items may be non-returnable.
• Refunds are processed within 5–7 business days after inspection.
• Please refer to our detailed Return & Refund Policy.

7. Intellectual Property

• All content on the website—including images, graphics, logos, text, and product designs—is the property of ReddCcarpet.
• Unauthorised reproduction or misuse is prohibited.

8. Prohibited Activities

• You agree not to tamper with site security.
• Submit false information.
• Upload malware.
• Violate applicable laws.

9. Limitation of Liability

• ReddCcarpet is not liable for indirect, incidental, or consequential damages.
• Delays caused by logistics partners.
• Allergic reactions to jewellery/apparel materials.
• Misuse of products.

10. Governing Law

• These Terms are governed by Indian law.
• All disputes fall under the jurisdiction of New Delhi, India courts.

11. Contact

Email: support@rcbb.in